# Account & Data

### Data storage

**Draft orders and customer data:**

* Stored in Shopify (not in Draft Order Magic)
* Accessible in Shopify admin
* Persist if app is uninstalled

**App-specific data:**

* Templates (stored as Shopify metaobjects)
* Print settings (stored as Shopify metafields)
* Deleted if app is uninstalled

Draft Order Magic doesn't store draft orders separately—it only provides an editing interface.

### Uninstalling

#### How to uninstall

1. Go to **Settings → Apps and sales channels**
2. Find **Draft Order Magic**
3. Click **Uninstall**

#### What persists

✅ All draft orders and orders ✅ Customer data ✅ Custom pricing ✅ Line item properties ✅ Order attributes

#### What's deleted

❌ Templates ❌ Print settings and logo ❌ Customer account extensions

{% hint style="warning" %}
Templates are permanently deleted on uninstall. Document them before uninstalling if you may reinstall later.
{% endhint %}

#### After uninstalling

You can still view and edit draft orders in Shopify admin using the default editor. Custom pricing and properties remain intact.

### Reinstalling

If you reinstall:

* Get a fresh 7-day trial
* Must reconfigure print settings
* Must recreate templates
* Must re-add customer account extensions

### Exporting data

**Export draft orders:**

1. Go to **Orders → Drafts** in Shopify admin
2. Click **Export**
3. Download CSV

**Save templates:**

* Document manually before uninstalling
* Screenshot configurations
* No automatic export available

### Privacy

Draft Order Magic:

* Only accesses data you authorize
* Uses Shopify's secure authentication
* Doesn't sell or share your data
* Follows Shopify privacy standards

### Questions?

Data questions Shopify privacy policy


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