> For the complete documentation index, see [llms.txt](https://responsive-media.gitbook.io/advanced-free-shipping/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://responsive-media.gitbook.io/advanced-free-shipping/core-concepts/discount-types.md). # Discount Types ## Overview Advanced Free Shipping offers four types of shipping discounts. Each serves different use cases and customer expectations. ## Free Shipping **Makes shipping completely free (100% off)** ### When to Use * Cart value thresholds ("Free shipping over $50") * VIP customer rewards * Product-specific promotions * First-time customer incentives * Seasonal promotions ### How It Works The shipping rate shows as $0.00 or "FREE" at checkout. All shipping costs are waived. ### Example Configurations {% tabs %} {% tab title="Basic Free Shipping" %} **Free shipping for all orders over $50** * Condition: Cart total ≥ $50 * Target: All shipping rates * Discount: **Free** {% endtab %} {% tab title="VIP Free Shipping" %} **Free shipping for VIP customers** * Condition: Customer tag contains "VIP" * Target: All shipping rates * Discount: **Free** {% endtab %} {% tab title="Product-Specific" %} **Free shipping on winter coats** * Condition: Product in cart contains "Winter Coat" * Target: All shipping rates * Discount: **Free** {% endtab %} {% endtabs %} *** ## Percentage Off **Reduces shipping by a percentage (e.g., 50% off)** ### When to Use * Graduated discounts based on cart value * Loyalty program benefits * Encouraging upgrades to faster shipping * Testing discount levels before committing to free shipping ### How It Works The original shipping cost is reduced by the specified percentage. A $10 shipping rate with 50% off becomes $5. ### Example Configurations {% tabs %} {% tab title="50% Off Shipping" %} **Half-price shipping for orders over $30** * Condition: Cart total ≥ $30 * Target: All shipping rates * Discount: **50% off** A $10 rate becomes $5, a $20 rate becomes $10. {% endtab %} {% tab title="Tiered Discounts" %} **Different percentages for different cart values** Create multiple discounts: Discount 1: * Condition: Cart total ≥ $30 * Discount: **25% off** Discount 2: * Condition: Cart total ≥ $50 * Discount: **50% off** Discount 3: * Condition: Cart total ≥ $75 * Discount: **100% off** (Free) {% endtab %} {% tab title="Express Shipping Discount" %} **Encourage express shipping upgrades** * Condition: Cart total ≥ $100 * Target: Specific rates → "Express" * Discount: **75% off** Makes express shipping more affordable for high-value orders. {% endtab %} {% endtabs %} *** ## Fixed Amount Off **Reduces shipping by a fixed dollar amount (e.g., $5 off)** ### When to Use * Specific dollar-amount promotions ("$5 off shipping") * Matching competitor offers * Budget-controlled shipping subsidies * Promotional campaigns with set discount values ### How It Works The specified amount is subtracted from the shipping cost. A $10 rate with $5 off becomes $5. If the discount exceeds the shipping cost, shipping becomes free. ### Example Configurations {% tabs %} {% tab title="$5 Off Shipping" %} **$5 off shipping for orders over $40** * Condition: Cart total ≥ $40 * Target: All shipping rates * Discount: **$5 off** $12 shipping → $7 $5 shipping → Free $3 shipping → Free {% endtab %} {% tab title="Graduated Fixed Discounts" %} **Increasing discount with cart value** Discount 1: * Condition: Cart total ≥ $30 * Discount: **$3 off** Discount 2: * Condition: Cart total ≥ $50 * Discount: **$7 off** Discount 3: * Condition: Cart total ≥ $75 * Discount: **$15 off** (likely makes it free) {% endtab %} {% tab title="Regional Subsidy" %} **Different amounts for different regions** Rule Group 1 (US): * Condition: Country is US * Discount: **$5 off** Rule Group 2 (CA): * Condition: Country is CA * Discount: **$10 off** Subsidize more expensive international shipping. {% endtab %} {% endtabs %} {% hint style="info" %} If your fixed discount is greater than the shipping cost, the rate becomes free. The customer never pays negative shipping. {% endhint %} *** ## Fixed Price **Sets shipping to a specific price (e.g., flat $3 shipping)** Fixed price discounts create predictable, flat-rate shipping regardless of the original cost. ### When to Use * Flat-rate shipping promotions ("$3 shipping on all orders") * Simplifying shipping costs for customers * Promotional campaigns with set shipping prices * Competing with flat-rate shipping offers ### How It Works The shipping rate is set to your specified target price, but **only if the original cost is higher than your target**. If the original shipping cost is already at or below your target price, no discount is applied and the rate shows its original cost. Examples: * Original cost $15, target $3 → Discounted to $3 * Original cost $8, target $3 → Discounted to $3 * Original cost $3, target $3 → No discount, shows $3 * Original cost $2, target $3 → No discount, shows $2 ### Example Configurations {% tabs %} {% tab title="Flat $3 Shipping" %} **$3 flat rate shipping for all orders** * Condition: None (always applies) * Target: All shipping rates * Discount: **$3 fixed price** All shipping rates that cost more than $3 are discounted to $3. Rates already at or below $3 remain unchanged. {% endtab %} {% tab title="Conditional Flat Rate" %} **$5 flat shipping for orders over $25** * Condition: Cart total ≥ $25 * Target: All shipping rates * Discount: **$5 fixed price** Orders under $25 pay normal shipping, orders $25+ pay flat $5. {% endtab %} {% tab title="Premium Flat Rate" %} **$1 express shipping for VIPs** * Condition: Customer tag contains "VIP" * Target: Specific rates → "Express" * Discount: **$1 fixed price** VIP customers can get express shipping for just $1. {% endtab %} {% endtabs %} {% hint style="info" %} Fixed price discounts cannot increase shipping costs. If your target price is higher than the original rate, no discount is applied and the original cost is shown. {% endhint %} *** ## Choosing the Right Type * **Use Free When** * You want maximum conversion impact * Cart value justifies absorbing shipping * Running major promotions * Rewarding loyal customers * **Use Percentage When** * Testing discount levels * Creating tiered incentives * Proportional discounts feel fair * Encouraging shipping upgrades * **Use Fixed Amount When** * You have a specific budget per order * Matching competitor offers * Running dollar-based promotions * Partial shipping subsidies * **Use Fixed Price When** * Simplifying customer decisions * Flat-rate promotions * Competing with flat-rate offers * Creating predictable costs ## Combining Discount Types You can create multiple targets with different discount types in a single discount: **Example**: Free standard shipping, $5 express shipping * Condition: Cart total ≥ $50 * Target 1: Standard Shipping → **Free** * Target 2: Express Shipping → **$5 fixed price** This encourages customers to choose free standard shipping while still offering affordable express shipping. {% hint style="info" %} Learn more about multiple targets in the [Advanced Features](/advanced-free-shipping/advanced-features/multiple-targets.md) section. {% endhint %} ## Next Steps * [**How It Works**](/advanced-free-shipping/core-concepts/how-it-works.md) - Understand rule groups and conditions * [**Test Mode**](/advanced-free-shipping/core-concepts/test-mode.md) - Test discounts safely * [**Use Cases**](/advanced-free-shipping/common-use-cases/use-cases.md) - See real-world examples * [**Shipping Targets**](/advanced-free-shipping/shipping-targets/all-shipping-rates.md) - Learn about targeting specific rates --- # Agent Instructions This documentation is published with GitBook. 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